Frequently Asked Questions
Answers to the questions we hear most often about how Haveningry works, what it costs, and how your portfolio is kept secure.
Everything you need to know
If you can't find what you're looking for here, our support team is happy to help through the contact details in the footer.
What is Haveningry and how does it work?
Haveningry is a portfolio analysis platform that uses automated, rules-based models to review your holdings and suggest adjustments aimed at long-term stability and growth. You connect or input your portfolio, review the analysis, and choose which actions to approve before any trade is placed.
Who is Haveningry designed for?
Haveningry is built for Australian investors who want a structured, data-driven approach to managing their portfolio without relying solely on guesswork or constant manual monitoring. It suits both newer investors seeking guidance and experienced investors who want an additional layer of analysis.
Does Haveningry charge trading fees?
Haveningry offers zero-fee trade execution on supported transactions. Any applicable account fees, if they apply to your plan, are disclosed clearly before you sign up, so there are no hidden charges on executed trades.
Is my money held by Haveningry directly?
Account structures and custody arrangements depend on the specific plan and partner infrastructure in place at the time you sign up. Full details of how funds and assets are held are provided during onboarding and in your account agreement.
How does the AI analysis make decisions?
The analysis engine evaluates your existing holdings against a set of defined criteria — such as diversification, concentration risk, and historical volatility — and generates suggestions accordingly. The underlying logic is rules-based and consistent, rather than discretionary guesswork.
Do I have to accept every suggestion the platform makes?
No. Every suggestion is presented for your review first. You decide whether to approve, modify, or dismiss any recommended action. Haveningry does not execute trades on your behalf without your confirmation unless you have specifically opted into an automated mode, if offered.
What kind of investments can I manage through Haveningry?
The platform is designed primarily around portfolios of listed securities. Specific asset classes and instruments supported may vary, and full details are available once you begin setting up your account.
How is my data and account information protected?
Haveningry applies standard industry security practices, including encrypted data transmission and access controls, to help protect your account information. Further detail on our security approach is outlined in our Privacy Policy.
Can I cancel or close my account at any time?
Yes. You can close your account at any time through your account settings or by contacting support. Any specific steps related to withdrawing holdings or transferring assets will be outlined during the closure process.
Is Haveningry a substitute for financial advice?
No. Haveningry provides analysis and tools to support your own decision-making. It is not a substitute for personal financial, tax, or legal advice, and we recommend speaking with a licensed professional about your individual circumstances.
What does it cost to get started?
Pricing details, including any subscription or account tiers, are presented clearly before you create an account, so you can review the full cost structure in advance.
How do I get help if I have a problem?
You can reach our support team using the contact information listed in the footer of this site. We aim to respond to enquiries as promptly as possible.
Still have questions?
Our team is ready to walk you through how Haveningry can fit into your investment approach.
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